Tag Archives: Gartner

IT: Plumbing or Business Development?

This article explores the dual role of IT in organisations, balancing foundational “plumbing” functions with innovative business development. It discusses Gartner’s bimodal IT framework, highlighting the operational stability provided by Mode 1 and the experimental growth enabled by Mode 2. Topics such as cost centres versus profit centres, cybersecurity investment, and the integration of IT and OT are examined to underline the necessity of a balanced approach. The conclusion emphasises the importance of aligning these roles for operational efficiency and strategic growth.

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Embracing the Future with Caution: The Double-Edged Sword of Low-Code and AI in Business Departments

This article explores the transformative potential of low-code and AI technologies in business departments, highlighting their ability to democratise innovation, enhance agility, and reduce costs. However, it also underscores the risks of shadow IT, security vulnerabilities, and scalability challenges if proper governance is not in place. By establishing clear frameworks, fostering collaboration between IT and business units, and maintaining ethical oversight, organisations can harness the benefits of these tools while safeguarding operational integrity and long-term success.

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