This article identifies and evaluates real-world environments that function as Operational Technology (OT) systems but are typically treated as standard IT infrastructure. It outlines the cyber-physical risks of this misclassification and calls for a shift in risk posture, governance, and tooling to reflect the real operational realities of these spaces.
Contents
- Contents
- Introduction
- 1. Broadcast Studios and Media Production Facilities
- 2. Building Management Systems (BMS) and Smart Buildings
- 3. Universities and Research Labs
- 4. Retail Point-of-Sale and In-store Systems
- 5. Transport Hubs: Airports, Rail Terminals, Ports
- 6. Logistics and Warehousing
- 7. Theme Parks and Entertainment Venues
- 8. Banking ATMs and Physical Financial Infrastructure
- 9. Cinemas and Theatres (Live or Digital)
- 10. Agricultural Tech (AgriTech) and Precision Farming
- 11. Military Theatres, Battlefield Tech, and Drone Systems
- 12. Humanitarian Crisis Zones and Disaster Response Infrastructure
- 13. Railways, Tracks, and Signalling Infrastructure
- 14. Smart Grid Components (Distribution, Not Generation)
- 15. Water Distribution & Remote Pumping Systems
- 16. Telecoms Exchange Hardware and Cell Towers
- Common Traits Across These OT-like Environments
- Table of OT Comparative Environments
- Conclusion
Introduction
While Operational Technology (OT) has traditionally been associated with manufacturing lines, utilities, and industrial control systems, its core principles—real-time control, physical impact, and safety-critical operations—are increasingly present in other domains. However, many of these environments remain misclassified as IT simply because they involve computers, networks, or screens. This is a mistake.
As digital transformation pushes embedded control systems into everything from hospitals to smart buildings, we are faced with a new category of cyber-physical environments that operate like OT, but are governed like IT. This misalignment leads to poor risk modelling, inappropriate controls, and an underprepared incident response.
Below is a curated list of environments that exhibit OT-like characteristics but are typically managed as IT assets, despite their real-world impact.
1. Broadcast Studios and Media Production Facilities
- Why OT-like: Live editing rigs, AV switchers, audio mixers, robotic cameras, and signal chains are latency-sensitive and safety-critical (in terms of broadcast continuity).
- Risks: Signal manipulation, timing attacks, ransomware on production machines during live events.
- Reality: Often treated as just “high-performance desktops,” despite requiring OT-like resilience and control.
2. Building Management Systems (BMS) and Smart Buildings
- Why OT-like: Control HVAC, lighting, lifts, security systems, and fire suppression—all in real time.
- Risks: Attackers can manipulate temperatures, disable alarms, or cause physical disruption.
- Reality: Managed by facilities teams, rarely monitored by security ops. Often on flat networks with default credentials.
3. Universities and Research Labs
- Why OT-like: Scientific equipment (e.g. electron microscopes, gene sequencers, laser arrays) runs on bespoke systems with uptime and calibration as core requirements.
- Risks: Data integrity, safety of physical experiments, and IP theft.
- Reality: Security seen as a barrier to experimentation, with weak enforcement across decentralised departments.
4. Retail Point-of-Sale and In-store Systems
- Why OT-like: POS terminals, barcode scanners, inventory sensors, and connected payment systems behave like OT—critical to business operation and interfacing with the physical world.
- Risks: POS malware, payment card theft, denial-of-service at tills.
- Reality: Often bundled into IT helpdesk support, not treated as part of critical infrastructure.
5. Transport Hubs: Airports, Rail Terminals, Ports
- Why OT-like: Gate control systems, baggage handling, signalling equipment, ticketing infrastructure, and CCTV are all interdependent and safety-critical.
- Risks: Cascading delays, sabotage, and public safety incidents.
- Reality: Managed in fragmented ways—operations handle one part, IT another. Cybersecurity sometimes seen as secondary to logistics.
6. Logistics and Warehousing
- Why OT-like: Conveyor belts, automated picking robots, inventory control, loading dock systems.
- Risks: Operational halts, incorrect fulfilment, lost goods.
- Reality: Often bundled under “smart warehouse” initiatives, but without OT-grade security models.
7. Theme Parks and Entertainment Venues
- Why OT-like: Ride control systems, animatronics, ticketing turnstiles, crowd management tools.
- Risks: Safety compromise, operational disruption, targeted sabotage.
- Reality: Managed like facilities IT with minimal security-by-design, despite direct interaction with the public.
8. Banking ATMs and Physical Financial Infrastructure
- Why OT-like: ATMs are embedded devices with physical interfaces, often running legacy OSes connected to backend banking systems.
- Risks: Jackpotting, data exfiltration, service disruption.
- Reality: Still governed by IT security teams, though the operational risks resemble OT.
9. Cinemas and Theatres (Live or Digital)
- Why OT-like: Projector control, lighting boards, stage machinery, and AV synchronisation are all tightly coordinated in real time.
- Risks: Show disruptions, copyright misuse, or timing failures.
- Reality: Operated by production staff with little cybersecurity oversight.
10. Agricultural Tech (AgriTech) and Precision Farming
- Why OT-like: Automated irrigation, GPS-guided tractors, drone systems, and soil sensors.
- Risks: Crop sabotage, sensor jamming, GPS spoofing.
- Reality: Often seen as just “rural tech” rather than high-stakes OT systems.
11. Military Theatres, Battlefield Tech, and Drone Systems
- Why OT-like: Real-time command systems, drones, targeting platforms, and embedded mission-critical devices define the battlefield as a cyber-physical environment.
- Risks: Drone hijacking, fire control disruption, compromised logistics, mission failure, and kinetic harm from cyber compromise.
- Reality: Still treated under ICT compliance regimes, despite behaving like high-stakes, embedded OT systems with real-world consequences.
12. Humanitarian Crisis Zones and Disaster Response Infrastructure
- Why OT-like: Mobile water, power, and medical systems rely on real-time sensors, drones, and comms in harsh conditions, and availability is critical.
- Risks: Disrupted aid, supply chain failure, misinformation, or physical harm from system outages in volatile environments.
- Reality: Often improvised, with security sidelined; treated as short-term IT setups rather than critical OT deployments in the field.
13. Railways, Tracks, and Signalling Infrastructure
- Why OT-like: Real-time signalling, track switches, interlocking systems, and station automation operate as tightly-coupled control networks.
- Risks: Service disruption, collision, routing manipulation, or denial-of-service attacks on signalling nodes.
- Reality: Core signalling is treated as OT, but many digital systems (passenger info, station control, diagnostics) are mismanaged as basic IT.
14. Smart Grid Components (Distribution, Not Generation)
- Why OT-like: Smart meters, substation automation, and load balancing tech use sensors and real-time control to manage demand and grid health.
- Risks: Manipulated consumption data, localised blackouts, or exploitation of demand-response signals.
- Reality: Often governed by IT teams or third-party vendors, with inadequate segmentation from core OT.
15. Water Distribution & Remote Pumping Systems
- Why OT-like: Pumps, valves, and flow regulators are driven by SCADA systems and telemetry, vital for safe water delivery and pressure regulation.
- Risks: Water contamination, overflows, or pressure loss caused by remote compromise or lateral access.
- Reality: Core SCADA is often OT-governed, but remote field systems (e.g. over cellular or satellite) lack proper OT security oversight.
16. Telecoms Exchange Hardware and Cell Towers
- Why OT-like: Baseband units, switching hardware, and microwave relay systems rely on embedded control, timing, and real-time communication.
- Risks: Signal hijack, traffic rerouting, service blackouts, or passive surveillance through compromised hardware.
- Reality: Handled by telecoms engineers with IT-style governance models; core OT risks poorly integrated into national cyber planning.
Common Traits Across These OT-like Environments
- Long-lived assets (10–30 years lifespan)
- Availability and uptime are prioritised over confidentiality
- Custom software and legacy operating systems
- Weak or non-existent patch management
- Disconnected from central IT governance
Table of OT Comparative Environments
Environment | OT-Likeness (1–10) | Key OT Characteristics Present | Common Misclassification |
---|---|---|---|
Medical Theatres & Hospitals | 10 | Cyber-physical, real-time, safety-critical, legacy systems | Treated as standard IT by CIO and InfoSec teams |
Building Management Systems (BMS) | 9 | Embedded control, environmental impact, legacy protocols | Managed by facilities, rarely integrated into IT security |
Broadcast & Media Studios | 8 | Real-time control, AV synchronisation, fragile signal chains | Treated as creative workstations, not industrial systems |
Research Labs & University Equipment | 8 | Long-lifecycle assets, embedded software, precision control | Academic freedom model, not secured or inventoried properly |
Smart Warehousing & Logistics | 8 | Conveyor belts, automation, low-latency coordination | Treated as inventory software, not industrial infrastructure |
Airports & Transport Terminals | 9 | Gate systems, signalling, CCTV, physical process coupling | Fragmented ops ownership, security overlooked |
Theme Parks & Public Venues | 7 | Ride control, stage tech, robotic systems | Managed as entertainment tech rather than critical systems |
Retail POS and In-Store Systems | 7 | Payment control, physical interaction, business continuity dependency | Bundled under IT helpdesk or outsourced vendors |
Cinemas & Digital Theatres | 6 | Projectors, timing, automation | Seen as simple AV setups |
AgriTech & Precision Farming | 7 | Sensor networks, real-world actuation, GPS-guided systems | Seen as rural IoT rather than safety-critical OT |
ATMs and Banking Terminals | 7 | Embedded control, public access, payment security | Lumped under finance IT governance |
Military Theatres & Battlefield Tech | 10 | Real-time control, embedded systems, kinetic consequences | Treated under ICT compliance, not OT mission systems |
Humanitarian Crisis & Disaster Infrastructure | 8 | Mobile sensors, drones, power/water systems, uptime-critical | Seen as temporary IT, not critical OT field systems |
Railways & Signalling Systems | 9 | Real-time control, embedded systems, safety-critical | Embedded control, public access, and payment security |
Smart Grid Components (Distribution) | 9 | Real-time load balancing, remote telemetry, embedded control | Treated as IT-managed smart devices, not critical OT layers |
Water Distribution & Pumping Systems | 9 | SCADA-driven flow control, remote access, field automation | Remote sites often insecure; treated as low-priority IT |
Telecoms Exchange & Cell Infrastructure | 8 | Embedded hardware, low-latency systems, physical effect | Governed by IT ops, not treated as critical OT |
Conclusion
Misclassifying OT environments as IT isn’t just a taxonomical error, it has real-world consequences. From safety risks and downtime to regulatory non-compliance and patient harm, the impact of applying the wrong security model can be severe.
A more mature risk posture means recognising when environments require OT-style thinking: uptime-first, fail-safe design, layered isolation, and risk assessments rooted in physical impact. It’s time to bridge the governance gap, equip cyber teams with domain-specific OT knowledge, and rethink how we secure the edge, because increasingly, the edge is not a laptop; it’s a life-critical system quietly doing its job in a theatre, terminal, or test lab.